Direct Auto Insurance
Market rank
#2 / 5
Direct Auto Insurance is a top-rated insurance agency serving Memphis, TN. With 428 reviews and a 4.9-star rating, they have built a strong reputation in the community.
Health scoreApr 26, 2026
20
out of 100
#2
Market rank
4.9
Avg rating
428
Total reviews
No public response signal
Response rate
Unknown
Years active
20
Health score
Health score · 20 / 100
Six signals, weighted nightly.
Operator computes a Health score every night at 2 am HST. It is the one number that tells you if this shop is winning, losing, or steady. Here is how Direct Auto Insurance broke down on Apr 26, 2026.
Score trend
30d90d1y
Direct Auto Insurance
90 days trailing
Market position
#2 of 5 Insurance in Memphis.
Operator ranks every insurance in Memphis every night at 2 am HST using reviews, response rate, and local market share.
#2
of 5 Insurance businesses
in Memphis
in Memphis
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Insurance · Memphis
Top 5 shown
1
Elvin Taylor - State Farm Insurance Agent
1,887
2
Danny Johnson - Horizon Insurance Group
43
2
Direct Auto Insurance · this page
428
3
Fields Insurance
202
Recent activity
What changed this month.
Holding a top 2 slot in Memphis Insurance
Market leaderboard refreshed this morning
In person
The shop, the team, the work.
The numbers tell one story. The photos tell another. Images are indexed from Google Business Profile, the public website, and connected social profiles.
Reviews · 428 total
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.9★★★★★428 reviews
5 ★
221
4 ★
110
3 ★
55
2 ★
28
1 ★
14
Review themes refresh nightly. Check back once Operator has synthesized enough comments from Direct Auto Insurance’s reviews.
About & contact
Where to find them.
About
Direct Auto Insurance is a highly-rated insurance agency with strong community presence in Memphis, TN, offering a range of services including bundled policies and high-risk coverage.
Phone
Website
Hours
Monday9:00 AM - 5:00 PM
Tuesday (today)9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
Competitors · top 5
Side by side with the neighborhood.
The insurance shops Direct Auto Insurancecompetes with most often, ranked by Operator’s health score. Tap any row for that shop’s full page.
#
Business
Rating
Reviews
Response
Score
1
Elvin Taylor - State Farm Insurance Agent
★5.0
1,887
No response signal
99
2
Danny Johnson - Horizon Insurance Group
★5.0
43
No response signal
75
2
Direct Auto Insurance
★4.9
428
No response signal
20
FAQ
Quick answers.
The questions people ask before they call.
Who is the best insurance in Memphis?
Operator ranks every insurance in Memphis every night at 2 am HST. Direct Auto Insurance currently ranks #2 with a 4.9 rating across 428 reviews. Rankings refresh nightly from Google, Yelp, and Meta.
How do I contact Direct Auto Insurance?
Call (901) 324-5999 for service. The website local.directauto.com also has direct contact info.
What are Direct Auto Insurance's hours?
Hours are listed on this page under About and contact. Operator refreshes them from public sources and direct claim updates.
Is Direct Auto Insurance licensed and insured?
License and insurance details have not been verified with Direct Auto Insurance yet. Find the listing to add them.
How is the Health score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Operator activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they have signed up or not. Unclaimed means no owner at Direct Auto Insurance has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Your Operator, and see precise financial scores.
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