Protocol Van Lines
Market rank
Tracking / 32
Protocol Van Lines is a highly rated moving company with strong customer satisfaction, offering various services including long-distance moves, piano moving, senior moves, office relocations, and packing. They have been serving Albany and the greater area for five years.
Business Health Score
May 1, 2026
70
out of 100
+6 this month
Business Health Score · 70 / 100
Six signals, weighted nightly.
Operator computes a Business Health Score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how Protocol Van Lines broke down on May 1, 2026.
Score trend
30d
90d
1y
Protocol Van Lines
Range: 70 to 70 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
4.9 stars · 73 reviews · 23 added this month
22 / 25
Response rate
Pending responded to within 7 days
11 / 15
Market rank
Tracking in local market Moving in Albany · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
Tracking in local market Moving in Albany.
Protocol Van Lines is tracked nightly in Operator's Moving market index for Albany, NY.
Tracking
in local market Moving businesses
in Albany
in Albany
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Recent activity
What changed this month.
Operator refreshed Protocol Van Lines in the nightly index
73 public reviews tracked
Health score is 70 / 100
Market position is Tracking
In person
The shop, the team, the work.
Public images indexed for Protocol Van Lines from available profile sources.
Reviews · 73 across 3 sources
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.9
★★★★★
73 reviews
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for Protocol Van Lines has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
4 Walker Way
Albany
NY 12205
United States
Albany
NY 12205
United States
Service area: Albany, NY
In business
5 years
Updated nightly by Operator
Licensed & insured
NY License pending
Public license data refreshing
Services
Local Moving, Long Distance Moving, Packing Services
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Moving shops Protocol Van Lines competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
Protocol Van Lines · this page
★4.9
73
Pending
70
Similar in Albany
Related trades nearby.
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Moving company in Albany?
According to Operator's May 1, 2026, 2026 nightly index, Top local competitor is ranked #1 in Albany Moving with a 4.9 rating and 842 reviews. Protocol Van Lines is Tracking with a 4.9 rating and 73 reviews. Rankings update every night at 2 am HST.
How do I contact Protocol Van Lines?
Call (518) 353-7282 for both standard service and 24/7 emergency work. The website www.protocolvnl.com also offers online booking for non-emergency appointments.
What are Protocol Van Lines's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is Protocol Van Lines licensed and insured?
Yes. NY contractor license License pending, C-52 Moving classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Business Health Score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at Protocol Van Lines has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.