Premier Pools & Spas
Market rank
Tracking / 32
Premier Pools & Spas is a highly-rated pool service company with a strong community presence in Charlotte, NC, offering various services such as resurfacing and equipment upgrades.
Business Health Score
Apr 17, 2026
56
out of 100
+6 this month
Business Health Score · 56 / 100
Six signals, weighted nightly.
Operator computes a Business Health Score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how Premier Pools & Spas broke down on Apr 17, 2026.
Score trend
30d
90d
1y
Premier Pools & Spas
Range: 70 to 56 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
4.9 stars · 153 reviews · 23 added this month
22 / 25
Response rate
Pending responded to within 7 days
11 / 15
Market rank
Tracking in local market Pool Service in Charlotte · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
Tracking in local market Pool Service in Charlotte.
Premier Pools & Spas is tracked nightly in Operator's Pool Service market index for Charlotte, NC.
Tracking
in local market Pool Service businesses
in Charlotte
in Charlotte
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Pool Service · Charlotte · Apr 17, 2026
1
Premier Pools & Spas · this page
153
Recent activity
What changed this month.
Operator refreshed Premier Pools & Spas in the nightly index
153 public reviews tracked
Health score is 56 / 100
Market position is Tracking
In person
The shop, the team, the work.
Public images indexed for Premier Pools & Spas from available profile sources.
Reviews · 153 across 3 sources
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.9
★★★★★
153 reviews
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for Premier Pools & Spas has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
801 Clanton Rd C-104
Charlotte
NC 28217
United States
Charlotte
NC 28217
United States
Service area: Charlotte, NC
In business
Tracked
Updated nightly by Operator
Licensed & insured
NC License pending
Public license data refreshing
Services
Pool Cleaning, Pool Maintenance, Pool Repair
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Pool Service shops Premier Pools & Spas competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
Premier Pools & Spas · this page
★4.9
153
Pending
56
Similar in Charlotte
Related trades nearby.
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Pool Service company in Charlotte?
According to Operator's Apr 17, 2026, 2026 nightly index, Top local competitor is ranked #1 in Charlotte Pool Service with a 4.9 rating and 842 reviews. Premier Pools & Spas is Tracking with a 4.9 rating and 153 reviews. Rankings update every night at 2 am HST.
How do I contact Premier Pools & Spas?
Call (704) 349-3894 for both standard service and 24/7 emergency work. The website premierpoolsandspas.com/pool-builders/north-carolina/charlotte also offers online booking for non-emergency appointments.
What are Premier Pools & Spas's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is Premier Pools & Spas licensed and insured?
Yes. NC contractor license License pending, C-52 Pool Service classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Business Health Score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at Premier Pools & Spas has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.