Highland Contractors
Market rank
Tracking / 32
Highland Contractors is a highly-rated roofing service provider in Rochester, NY, known for their expertise in various roofing specialties including storm damage repair and metal roof installation.
Business Health Score
May 4, 2026
64
out of 100
+6 this month
Business Health Score · 64 / 100
Six signals, weighted nightly.
Operator computes a Business Health Score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how Highland Contractors broke down on May 4, 2026.
Score trend
30d
90d
1y
Highland Contractors
Range: 70 to 64 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
4.8 stars · 694 reviews · 23 added this month
22 / 25
Response rate
Pending responded to within 7 days
11 / 15
Market rank
Tracking in local market Roofing in Rochester · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
Tracking in local market Roofing in Rochester.
Highland Contractors is tracked nightly in Operator's Roofing market index for Rochester, NY.
Tracking
in local market Roofing businesses
in Rochester
in Rochester
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Roofing · Rochester · May 4, 2026
1
Highland Contractors · this page
694
Recent activity
What changed this month.
Operator refreshed Highland Contractors in the nightly index
694 public reviews tracked
Health score is 64 / 100
Market position is Tracking
In person
The shop, the team, the work.
Public images indexed for Highland Contractors from available profile sources.
Reviews · 694 across 3 sources
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.8
★★★★★
694 reviews
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for Highland Contractors has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
620 S Clinton Ave
Rochester
NY 14620
USA
Rochester
NY 14620
USA
Service area: Rochester, NY
In business
Tracked
Updated nightly by Operator
Licensed & insured
NY License pending
Public license data refreshing
Services
Roof Repair, Roof Replacement, Leak Inspection
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Roofing shops Highland Contractors competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
Highland Contractors · this page
★4.8
694
Pending
64
Similar in Rochester
Related trades nearby.
Related local businesses are refreshing for this market.
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Roofing company in Rochester?
According to Operator's May 4, 2026, 2026 nightly index, Top local competitor is ranked #1 in Rochester Roofing with a 4.9 rating and 842 reviews. Highland Contractors is Tracking with a 4.8 rating and 694 reviews. Rankings update every night at 2 am HST.
How do I contact Highland Contractors?
Call (585) 507-3658 for both standard service and 24/7 emergency work. The website highlandcontractors.com also offers online booking for non-emergency appointments.
What are Highland Contractors's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is Highland Contractors licensed and insured?
Yes. NY contractor license License pending, C-52 Roofing classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Business Health Score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at Highland Contractors has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.