Big Island Hilo Tours
Market rank
#1 / 5
Big Island Hilo Tours is a premier tour operator serving the Hilo community and surrounding areas of Hawaii's Big Island. With an exceptional 4.9-star rating from over 370 satisfied clients, this trusted tour company specializes in delivering unforgettable guided experiences that showcase the natural beauty, cultural heritage, and unique attractions of the region. Whether you're interested in exploring volcanic landscapes, lush rainforests, scenic waterfalls, or local historical sites, Big Island Hilo Tours offers comprehensive general tour services tailored to suit every traveler's preferences. Their knowledgeable guides provide expert insights and personalized attention throughout each excursion, ensuring a memorable and enriching experience for visitors of all ages. From adventure seekers to cultural enthusiasts, the company caters to diverse interests with professionalism and passion. With a proven track record of excellence and countless positive reviews, Big Island Hilo Tours stands out as the go-to choice for authentic Big Island exploration. Book your next Hilo tour today and discover why thousands of travelers have trusted Big Island Hilo Tours to create their perfect Hawaiian adventure.
Health scoreApr 19, 2026
30
out of 100
#1
Market rank
4.9
Avg rating
370
Total reviews
No public response signal
Response rate
Unknown
Years active
30
Health score
Health score · 30 / 100
Six signals, weighted nightly.
Operator computes a Health score every night at 2 am HST. It is the one number that tells you if this shop is winning, losing, or steady. Here is how Big Island Hilo Tours broke down on Apr 19, 2026.
Score trend
30d90d1y
Big Island Hilo Tours
90 days trailing
Market position
#1 of 5 Tour Operator in Hilo.
Operator ranks every tour operator in Hilo every night at 2 am HST using reviews, response rate, and local market share.
#1
of 5 Tour Operator businesses
in Hilo
in Hilo
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Tour Operator · Hilo
Top 5 shown
1
Honolii Orchards
172
1
Big Island Hilo Tours · this page
370
2
Island Mountain Guides LLC
30
3
Maikai Ohana Tours
6
Recent activity
What changed this month.
Holding a top 1 slot in Hilo Tour Operator
Market leaderboard refreshed this morning
In person
The shop, the team, the work.
The numbers tell one story. The photos tell another. Images are indexed from Google Business Profile, the public website, and connected social profiles.
Reviews · 370 total
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.9★★★★★370 reviews
5 ★
191
4 ★
95
3 ★
48
2 ★
24
1 ★
12
Review themes refresh nightly. Check back once Operator has synthesized enough comments from Big Island Hilo Tours’s reviews.
About & contact
Where to find them.
About
Big Island Hilo Tours is a top-rated operator offering island, hiking, cultural, and adventure tours across Hawaii's Big Island. With a 4.9-star rating from 370+ reviews, they specialize in both group and private guided experiences that showcase the region's natural beauty and rich heritage.
Phone
Website
Hours
Monday9:00 AM - 5:00 PM
Tuesday (today)9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Competitors · top 5
Side by side with the neighborhood.
The tour operator shops Big Island Hilo Tourscompetes with most often, ranked by Operator’s health score. Tap any row for that shop’s full page.
#
Business
Rating
Reviews
Response
Score
1
Honolii Orchards
★5.0
172
No response signal
84
1
Big Island Hilo Tours
★4.9
370
No response signal
30
2
Island Mountain Guides LLC
★5.0
30
No response signal
72
FAQ
Quick answers.
The questions people ask before they call.
Who is the best tour operator in Hilo?
Operator ranks every tour operator in Hilo every night at 2 am HST. Big Island Hilo Tours currently ranks #1 with a 4.9 rating across 370 reviews. Rankings refresh nightly from Google, Yelp, and Meta.
How do I contact Big Island Hilo Tours?
Call (808) 300-6261 for service. The website bigislandhilotours.com/ also has direct contact info.
What are Big Island Hilo Tours's hours?
Hours are listed on this page under About and contact. Operator refreshes them from public sources and direct claim updates.
Is Big Island Hilo Tours licensed and insured?
License and insurance details have not been verified with Big Island Hilo Tours yet. Find the listing to add them.
How is the Health score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Operator activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they have signed up or not. Unclaimed means no owner at Big Island Hilo Tours has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Your Operator, and see precise financial scores.
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