Kamaaina Custom Tours
Market rank
#2 / 5
Kamaaina Custom Tours is Hilo's premier tour operator, offering exceptional guided experiences that showcase the natural beauty and rich cultural heritage of Hawaii's Big Island. With a 4.9-star rating from 37 satisfied customers, this locally-owned business specializes in personalized tours tailored to each visitor's interests and preferences. Whether exploring dramatic volcanic landscapes, lush tropical rainforests, or pristine waterfalls, Kamaaina Custom Tours provides knowledgeable guides who share authentic insights into Hawaiian history, geology, and local traditions. Their comprehensive service offerings ensure memorable adventures for families, couples, and solo travelers alike. The team's commitment to customer satisfaction and attention to detail has earned them recognition as Hilo's most trusted tour operator. From sunrise hikes to scenic coastal drives, every tour is carefully curated to deliver an unforgettable island experience. Book your custom Big Island adventure with Kamaaina Custom Tours today and discover why local visitors and tourists consistently recommend their services.
Health scoreApr 21, 2026
30
out of 100
#2
Market rank
4.9
Avg rating
37
Total reviews
No public response signal
Response rate
Unknown
Years active
30
Health score
Health score · 30 / 100
Six signals, weighted nightly.
Operator computes a Health score every night at 2 am HST. It is the one number that tells you if this shop is winning, losing, or steady. Here is how Kamaaina Custom Tours broke down on Apr 21, 2026.
Score trend
30d90d1y
Kamaaina Custom Tours
90 days trailing
Market position
#2 of 5 Tour Operator in Hilo.
Operator ranks every tour operator in Hilo every night at 2 am HST using reviews, response rate, and local market share.
#2
of 5 Tour Operator businesses
in Hilo
in Hilo
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Tour Operator · Hilo
Top 5 shown
1
Honolii Orchards
172
2
Island Mountain Guides LLC
30
2
Kamaaina Custom Tours · this page
37
3
Maikai Ohana Tours
6
Recent activity
What changed this month.
Holding a top 2 slot in Hilo Tour Operator
Market leaderboard refreshed this morning
In person
The shop, the team, the work.
The numbers tell one story. The photos tell another. Images are indexed from Google Business Profile, the public website, and connected social profiles.
Reviews · 37 total
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.9★★★★★37 reviews
5 ★
19
4 ★
10
3 ★
5
2 ★
2
1 ★
1
Review themes refresh nightly. Check back once Operator has synthesized enough comments from Kamaaina Custom Tours’s reviews.
About & contact
Where to find them.
About
Kamaaina Custom Tours is Hilo's top-rated tour operator with a 4.9-star rating, specializing in personalized island experiences that blend adventure, hiking, and authentic Hawaiian culture. Their locally-owned approach delivers intimate tours across the Big Island's most stunning natural landscapes.
Phone
Website
Hours
Monday9:00 AM - 5:00 PM
Tuesday (today)9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Competitors · top 5
Side by side with the neighborhood.
The tour operator shops Kamaaina Custom Tourscompetes with most often, ranked by Operator’s health score. Tap any row for that shop’s full page.
#
Business
Rating
Reviews
Response
Score
1
Honolii Orchards
★5.0
172
No response signal
84
2
Island Mountain Guides LLC
★5.0
30
No response signal
72
2
Kamaaina Custom Tours
★4.9
37
No response signal
30
FAQ
Quick answers.
The questions people ask before they call.
Who is the best tour operator in Hilo?
Operator ranks every tour operator in Hilo every night at 2 am HST. Kamaaina Custom Tours currently ranks #2 with a 4.9 rating across 37 reviews. Rankings refresh nightly from Google, Yelp, and Meta.
How do I contact Kamaaina Custom Tours?
Call (808) 333-0643 for service. The website www.kamaainacustomtours.com/ also has direct contact info.
What are Kamaaina Custom Tours's hours?
Hours are listed on this page under About and contact. Operator refreshes them from public sources and direct claim updates.
Is Kamaaina Custom Tours licensed and insured?
License and insurance details have not been verified with Kamaaina Custom Tours yet. Find the listing to add them.
How is the Health score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Operator activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they have signed up or not. Unclaimed means no owner at Kamaaina Custom Tours has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Your Operator, and see precise financial scores.
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